ABOUT THIS WEBSITE
These Application Terms of Use apply to the Website / WebApp owned and operated by Hetro Clothing Pvt Ltd, (hereinafter may called ‘Hetro Clothing’) under the domain name hetroclothinginc.com (the Website).
Your use of the information, graphics, text, software and materials (Content) on the Website is governed by these Terms of Use. If you do not agree with these Terms of Use you should cease using the Website.
The Website is operated in India and references to currency are in Indian rupees.
INFORMATION AVAILABLE AT THE WEBSITE
Unless expressly stated otherwise, the Content does not:
- Constitute an offer or inducement to enter into a legally binding contract or
- Form part of the terms and conditions for our products and services.
While we strive to ensure that the Content on the Website is correct, we cannot guarantee that all of the Content is completely error-free. Please let us know if you notice any errors and we will seek to correct them. If you purchase goods that do not match the description we gave you, your Consumer Rights (see below) may entitle you to a refund or repair or replacement of the goods.
Before taking or refraining from any action in reliance on the Content or this Website, you must make and rely on your own enquiries in relation to, and in evaluation of, the Content including any information, predictions, opinions and statements contained in this Website.
ORDERS
By placing any order for goods in the manner described on the Website, you make an offer to purchase the goods for the price specified on that Website at the time you place the order (Offer). We may, in our sole and absolute discretion, accept or reject any Offer made by you for any reason, including, without limitation, the unavailability of the goods, an error in the price or the goods description posted on the Website, or an error in your Offer.
We are unable to make changes to your order once it has been placed.
If you’ve made a mistake with your order, you are welcome to return it to us once it has arrived for a refund. We offer free returns, within the terms of our Returns Policy. If you’ve made a mistake with your address, please contact Customer Service, we will make every effort with our courier partner to retrieve your order and update the address details. We can launch an investigation with our courier partner once the items are missing for more than 5 business days.
SECURITY
We use the (Payment Gateway Provider / Bank) for the secure processing of credit/debit/wallet card transactions. We do not store or have access to your credit card details, unless they are instructed to us to do so – they are transmitted directly and securely to (Payment Gateway Provider / Bank).
If you are considering sending us any other personal information through (Website / WebApp / Mobile App) or other electronic means, please be aware that the information may be insecure in transit, particularly where no encryption is used (e.g. email, standard HTTP). We are subject to laws requiring us to protect the security of personal information once it comes into our possession.
AVAILABILITY OF THE WEBSITE
While we use reasonable care and skill to ensure the Website is free from defects and harmful code, Internet services are subject to interruption, breakdown, viruses, delays, interception, interference and other errors involving communications networks, computer systems, servers, providers, computer equipment and software.
In relation to any device which you use to access the Website, we recommend that you obtain and maintain up-to-date virus, security and intrusion prevention and scanning software which is specifically designed for all devices you use to access the Website.
YOUR CONDUCT
You are responsible for all of your activity in connection with accessing the Website. Any fraudulent, abusive, or otherwise illegal activity may be grounds for termination of your access to the Website.
If we issue you with a password that permits you to access certain parts of this Website, you are solely responsible for any use of the Website through such access, whether authorised or not.
You agree that you will not, (either yourself or through any third party):
- Use any device, software, process or routine to interfere or attempt to interfere with the proper working of the Website or any transaction or process being conducted on or through the Website.
- Take any action that imposes an unreasonable or disproportionately large load on the infrastructure of or bandwidth connecting to the Website
- Take any action that could damage, disable, overburden, or impair the Website or interfere with any other party’s use and enjoyment of the Website or
- Transmit, distribute, introduce or otherwise make available in any manner through the Website any computer virus, keyloggers, spyware, worms, Trojan horses, timebombs or other malicious or harmful programming (collectively, “Viruses”).
- Use the Websites in connection with requesting, harvesting, obtaining or storing any personal information, passwords, account information or other information about other users of the Website or
- Try to access sensitive information from the server and database or breach into the administration access or stealing data or communication from the application / server / cloud infrastructure / email / chat etc.,or
- Use any data mining, bots, or similar data gathering and extracting tools in connection with the Website.
You must comply with all applicable local, state, national and international laws and regulations that relate to your use of or activities on this Website. We reserve the right to report potential criminal activity to appropriate law enforcement agencies.
YOUR CONTENT
We may permit you to place Content on the Website (including posting messages, uploading files, inputting data, or engaging in any other form of communication). By submitting Content for potential inclusion on the Website, you grant us an irrevocable, perpetual, royalty-free, non-exclusive, worldwide license to do the following with respect to the Content:
- Use, reproduce, modify, sublicense, redistribute, adapt, transmit, publish, broadcast and display the Content and create derivative works from the Content and
- Sublicense any of those rights to third parties.
You acknowledge that Content that you send to, or attempt to include in the Website, may not reach or be correctly displayed on that Website for a variety of reasons including but not limited to mechanical, software, computer, telecommunications or electronic failure.
You must not send any Content or links for inclusion on the Website which in any way whatsoever:
- Is fraudulent, misleading or deceptive (including impersonating another person or misrepresenting a connection with another person or entity).
- Infringes any third party’s copyright, patent, trade mark, trade secret or other intellectual property rights or proprietary rights or rights of publicity or privacy.
- Violates any law, statue or regulation, or constitutes, or encourages conduct that would constitute a criminal offence (including prohibitions on spam messages).
- Is defamatory, libelous, unlawfully threatening, or harassing.
- Is harmful, threatening, abusive, hateful, offensive, discriminatory, defamatory, obscene, vulgar, pornographic, profane or indecent.
- Promotes, directly or indirectly, the use or supply of tobacco products or promotes pharmaceutical therapeutic goods not approved for sale in India.
- Impinges on any other user’s use or enjoyment of the Website.
- Seeks to exploit or harm children by exposing them to inappropriate content, asking for personally identifiable details or otherwise.
Any Content that you send to, or attempt to include in the Website may be made publicly available to all users of the Website, and may be indexed and cached by search engines. We may or may not monitor and review user Content.
LINKS
The Website may contain links to third party websites. Our inclusion of these links is not intended to indicate that we sponsor or endorse the operators or Content of linked websites.
LIMITATION OF LIABILITY
Nothing in these Terms of Use is intended to exclude, restrict or modify your Consumer Rights. If a jurisdiction allows liability to be for all purchases made online, the Company’s liability extends to the value of the products purchased by the customer
ALERTS AND NOTIFICATIONS
As part of our Services, you may receive notifications, alerts, emails, requests for feedback on our products and services, delivery status messages or other types of messages regarding our Services. We may also periodically send you emails that directly promote the offerings of the Company. When you receive such promotional emails from us you will have the opportunity to “opt-out” by following the UNSUBSCRIBE instructions provided in the email you receive.
TERMINATION AND SUSPENSION
We reserve the right, without notice and in our sole and absolute discretion, to discontinue, suspend or terminate any service offered by or through this Website as well as this Website at any time. All provisions of these Terms of Use which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, disclaimers, indemnities and limitations of liability.
TERMS OF THE FABRIC COLOUR / PATTERN PRESENTED ONLINE
The color and pattern of the fabrics that depicted online may not be the same as the original product in racks, for various and obvious reasons, such as the display capabilities & settings of your viewing device and the downloading / internet bandwidth available / used to access our Web and Mobile application. However, we have made every effort to make it accurate as much as possible, but the process of optimizing the images/media might leave slight differences, naturally. The entire market media, including the outfits or accessories shown in, has been devised under pre-designated environments, such as studio floors, under stress-lightings, and optimized using digital tools etc., for the custom impression purpose, by professional designers and photographers. We did our best to accurately describe our products, however, we strongly recommend checking our product description clearly before purchasing.